Sales Policy
Effective Date: December 31, 2024

At FireHato.net, we are committed to providing high-quality products and exceptional customer service. This Sales Policy outlines the terms and conditions for purchasing products from our website. By placing an order, you agree to abide by this policy.

1. Product Availability
Our products are subject to availability. While we strive to keep our inventory up-to-date, there may be instances where an item is out of stock. In such cases, we will notify you promptly and offer alternative options or a refund.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in USD and inclusive of applicable taxes unless stated otherwise. We reserve the right to adjust prices without prior notice.
  • Payment Methods: We accept various payment methods, including major credit cards, debit cards, and other secure payment options.
  • Payment Security: Transactions on our website are encrypted to ensure the safety of your payment information.

3. Order Process

  • Placing an Order: To place an order, select your desired products, add them to your cart, and complete the checkout process. Ensure that all billing and shipping information is accurate.
  • Order Confirmation: Upon successful payment, you will receive an order confirmation email with the details of your purchase.
  • Cancellations: Orders can only be canceled before they are shipped. To request a cancellation, contact our customer service team immediately.

4. Shipping and Delivery

  • Shipping Options: We offer multiple shipping options to meet your needs. Delivery times may vary based on your location and selected shipping method.
  • Shipping Charges: Shipping costs will be calculated at checkout and displayed before you finalize your purchase.
  • Delivery Issues: If your order does not arrive within the estimated time frame, please contact us for assistance.

5. Returns and Refunds
For information on returns and refunds, please refer to our Refund and Returns Policy.

6. Customer Responsibilities
It is the customer’s responsibility to ensure that all order details, including shipping address and contact information, are correct. We are not liable for delivery delays or lost packages resulting from incorrect information.

7. Changes to This Policy
We reserve the right to update this Sales Policy at any time. Changes will take effect immediately upon posting to our website.

8. Contact Information
For questions or concerns about our Sales Policy, contact us at:

  • Street: 127 Brown Rd Griffin, Georgia(GA)
  • Phone Number: (770) 233-0803
  • Email: info@firehato.net